Return & Refund Policy


Dear customer, we offer a 30 days return policy. Unfortunately, we will not be able to accept the return if 30 days have passed since your purchase.

  • Customers can return their products: By mail

Condition for Return

  • Items must be original with packages, accessories and boxes
  • Items must be unworn and unused with labels for return.
  • We do not accept used items. Items must be brand new.

Return Process

If you received an incorrect, faulty, or broken product. Don't hesitate to get in touch with us at We'll get back to you as soon as possible. You can reach us directly at +1864-594-2266 for any assistance.


  • The Customer should not bear any restocking charge.
  • The Customer should not bear any remorse charge.
  • The Customer should not bear any charge for defective products


We'll send you an email once we've received and inspected your return to let you know whether or not the refund was approved. A refund will be issued to your original payment method within 10 business days if accepted. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

We are available 24/7 for your support.

 If you have any further questions or comments, you can contact us by:

Phone: +1864-594-2266


Address:100 Burton St., Suite C, Spartanburg, South Carolina 29301, United States

EIN Number: 84-3139439

Dr Wells Products created this Return & Refund Policy.